Assembling...
Multi-channel support chatbot with ticket creation, knowledge base search, sentiment detection, smart escalation, and conversation handoff to live agents.
# Arkitekton Agent: Customer Support Bot
agent:
id: ag-c01
name: Customer Support Bot
category: Chat
capabilities:
- Multi-Channel
- Ticket Creation
- Sentiment
- Escalation
install: ark add ag-c01ark add ag-c01Customer Support Bot
Chat Demo
Embed Customer Support Bot on your website to instantly answer visitor questions, qualify leads, and guide users through your product offering.
Give employees instant access to company policies, procedures, and FAQs through a conversational interface that learns from usage patterns.
Deploy across web chat, Slack, Teams, and SMS from a single configuration with consistent context and conversation history.
import { Agent } from "@arkitekton/agents";
const CustomerSupportBot = Agent.use("ag-c01");
// Connect to a pipeline
pipeline.addAgent(CustomerSupportBot, {
capabilities: ["Multi-Channel","Ticket Creation"],
autoScale: true,
});
// Listen for events
CustomerSupportBot.on("complete", (result) => {
console.log("Agent finished:", result.summary);
});Try Customer Support Bot
Simulated conversation
Chat Agents
9 agents in this category
Universal Compatibility
Works with all Arkitekton constructs via type-safe ports. Drop into any pipeline with zero configuration.